Terms and Conditions of Service – Egov

Terms and Conditions of Service - Egov

Terms and Conditions of Service

The following terms and conditions ("Terms") define and govern the terms and conditions under which the Municipality of [COMMON_NAME] ("Entity") provides the Service described herein on the ("Site").

By accessing the Service offered by the Authority, you accept the terms and conditions of use of the service described below and declare that you have read the privacy policy.

The license used for the content generated by the Operator of this Site indicated in the legal notices.

Ethical principles

The Authority undertakes to respect the following ethical principles in all uses of the Service:

  • Protection of personal data. The processing of personal data will take place in compliance with the provisions on the protection of personal data, as per the information relating to the Service to which reference is made, found at the link
  • Transparency. The Service aims to increase transparency regarding the action of the Public Administration.
  • Legality. Neither the use nor the configuration of the Service may violate or force existing laws and regulations at local, national and international level.

Access to the Service

Access to the requested service shall include:

  • acknowledging this document “Terms and conditions of service”;
  • authentication with your SPID account or Electronic Identity Card (EID) and request to have access to the information for the processing of personal data;

Provision of the Service

After accessing the Service, the user will be asked to enter personal data and, if necessary, additional data and documentation that may be necessary for the provision of the Service.

More information can be found at the Offices of the Body relating to the specific Service.

Responsibilities of users

Users of the Service must be human beings. Accounts registered by “bots” or other automated methods are not allowed. Each user:

  • is responsible for maintaining the security of your account. The Entity shall not be liable for any loss or damage due to failure to comply with this security obligation;
  • is fully responsible for all activities that occur with your account and all other actions taken in relation to that account;
  • must immediately notify the Entity of any unauthorised use of its account, or any other breach of security;
  • you must not use the Service for any illegal or unauthorized purpose;
  • you must not, in using the Service, violate any law in your jurisdiction.

Rules of User Behaviour

The use of the Service is subject to compliance with the following rules. In particular, users must not:

  • Report false information. The User must diligently verify that the information provided is true;
  • insert defamatory, obscene, pornographic or otherwise illegal content;
  • use aggressive, violent tones or tones containing threats or incitements to violence;
  • adopt racist or otherwise discriminatory behavior towards religions, peoples, languages, political opinions, social conditions and sexual choices;
  • violate the protection of personal data of third parties;
  • infringe copyright;
  • violate the secrecy of the documents and information contained therein.

Content that does not comply with the above may be subject to appropriate measures and may be removed by the Authority.

By making their content available, users represent and warrant that:

  • fully comply with any licenses to use third-party content in accordance with the sharing and publication rules;
  • User-generated content must not contain or install viruses, worms, malware, Trojans or other harmful or destructive content;
  • User-generated content is not spam, is not machine-generated or randomly generated, and does not contain unethical or unwanted commercial content designed to direct traffic to third-party sites or to increase search engine rankings on third-party sites, or for further unlawful acts (such as phishing) or to mislead recipients by manipulating the origin of the content (such as spoofing);
  • User-generated content does not contain unwanted electronic messages, such as spam links on newsgroups, mailing lists, other groups and websites, and similar unsolicited promotional methods;
  • User-generated content is not named in a way that misleads readers into thinking that it relates to another person or third parties.
  • In the case of user-generated content that includes source code, the user must accurately classify it and/or describe the license, type, nature, uses and effects of the content.

Downloading documents related to the requested service

In relation to the use of the Service, the user is allowed to freely download the documents relating to the request made in relation to the requested Service.

Exclusion of liability

The User, through the use of the Service, must be aware of the fact that the Service itself is intended exclusively for personal and non-commercial use and undertakes not to use the Service in violation of any law or regulation or in an improper manner, assuming all exclusive responsibility for the use of the Service and dissemination or dispersion of information on the Internet detrimental to regulatory provisions or the rights of third parties.

The Authority shall not be liable for any damage, of any kind, caused directly or indirectly by access to the Service, the impossibility of accessing it, the use of its functions and malfunctions thereof.

Any links to external sites do not entail any responsibility or sharing for the content published therein.

Minor Users

In the event of use of the Service by minor Users, the operators or guardians remain solely and exclusively responsible for their work, as well as for any improper use of the Service, indemnifying and releasing the Authority from any and all liability, damage, loss, burden or claim of any third party directly or indirectly attributable to the use of the Service by the minor User and/or the content offered on the Service.

Assumption of responsibility

Without prejudice to the provisions of the previous article regarding liability for the use of the service by minor Users, the User agrees to indemnify and hold harmless from any loss, damage, liability, cost, expenses, including legal fees, the Authority against any claim made by third parties in relation to i) the use of the Service by the User, in accordance with Article 2048 of the Civil Code, ii) to the violation of these General Conditions of the Service, iii) the use of the Service by third parties through the use of the User’s Access Credentials; and iv) for the violation of any intellectual or industrial property right or other rights of others.

Confidentiality

The User is obliged to check with the utmost diligence the use by unregistered third parties of his/her Access Credentials. He will therefore be liable for any damage caused to the Authority and/or third parties as a result of non-compliance with the above.

Changes to these Terms of Use

These terms of use are subject to updates which will be notified to all participants.

For reports, information or suggestions, please write to: [PEC_Address].

Page updated 14/03/2023

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